Customize Your Subscription Order.

Looking to make a change to your Proactiv subscription? The good news is, you're fully in control of your account!

Pause my next shipment

Products coming too soon? Delay the delivery date of your next shipment to match when you’ll need your skincare next.

Change shipment frequency

Want to get your products more or less often? Choose how many weeks in between shipments so you never run out.

Ship my products now

Can’t wait for your next shipment? If you’re ready for your Proactiv products now, we can send out your box ASAP.

Cancel my membership

We hate to see you go! If you need to cancel or make changes to your subscription please login to your member portal to manage your subscription.

Contact Proactiv Customer Care

Have another Question? You can also call us at 1-800-309-4796 or click Chat Now to be put in touch with our customer service team! Monday – Friday 9am EST to 6pm EST.

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